Shipping Policies

SHIPPING

Pro Audio and Lighting ships most domestic packages through UPS. All International packages will be estimated through our shopping cart for U.S.P.S. shipping only. Customers may request a shipping quote through an alternate carrier such as UPS after checking out by sending an email to orders@ProAAL.com. Such quotes will be billed separately and in most cases are more expensive due to carrier surcharges.

Heavy or over size items will ship via a trucking company of our choice. We research the least expensive and most reliable transportation available at the time to assist you in choosing a shipper.

Expedited Shipping refers to the shipping method only. Packages may be delayed due to a number of factors including orders placed outside normal business hours, orders after the shippers receiving hours, warehouse handling time, etc. If you need an order by a specific date, email orders@ProAAL.com or please call 1-800-357-8991 to verify if we can ship the order in time. We can not be responsible for delays caused by the shipper.

Shipping addresses must match either your credit card billing address or any alternate address that is registered for shipping with your credit card company. Please contact your credit card company to authorize any additional shipping address. PayPal addresses must be confirmed before we can ship. These policies are part of our fraud protection efforts and no exceptions will be made.

UPS Outbound View

FREE SHIPPING

  • The free shipping plateau will be listed on the product page if special shipping applies or globally based on a dollar amount.
  • Total order amount must exceed the stated free shipping amount (excluding tax) [unless stated otherwise for special promotions] to be eligible for free shipping.
  • You must select Best Way Ground Shipping for your order
  • Free Shipping is limited to the continental U.S.
  • Canadian orders do not apply for free freight.
  • PO and APO box surcharges apply.
  • Excludes over sized/heavy "truck only” and orders in excess of 7 shippable pounds
  • Not valid with other special offers
  • Excludes Technics Turn Tables, and Atdsco brand products. ORDERS SHIPPED TO CANADA
  • Canadian customers are responsible for all duty and brokerage fees and charges. The shipping charge for Canadian customers that Proaal.com charges ONLY COVERS SHIPPING NOT DUTY OR BROKERAGE CHARGES. We have no way to calculate those charges for the customer. The customer must do their own research regarding these fees.
  • •Due to Manufacturers Policy, Korg & Bose orders can only be shipped within US boundaries. Pro Audio and Lighting reserves the right to end or change this free shipping policy at any time.
© DJS Distibuting 2016. All Rights Reserved.